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so true shameful that we cant do anything about it lol..

yep i got the pop up and i thought my reward was coming today as well safe to say im not getting my reward huh

a promotion was sent through popups to some users deposit 200$s wager 400$s and u get a reward at the start of the month  this was sent to a (select group of people not all) this mistake was never corrected at the time not through popup not through support and not through email i was never notified that i am not eligable for this so i went and ahead and did it (losing 200$ in the process) now at the start of the month i contact support about this and these are the answers i get 
after telling them i would like to esclate this and i want to speak to a higher up it becomes clear that i LITERALLY CANNOT ESCLATE THIS TO ANYONE
 
that is not normal that is not a way a respectable company behaves if this "mistake" was never corrected i should be conpensated STILL because as far as i knew i was ELIGABLE
here are the dms

 

 
get this issue looked into please. this is not the first time this happened this is more like the 4th

ANYTHING ANDREA LIKES I LIKE MY QUEEN!

ANYTHING ANDREA LIKES I LIKE MY QUEEN!

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can this be my first win!!!

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can this be my first win!!!

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this would be my first win and mean so much to me guys ❤️

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1. 🥇 $7,000 Crown Chase | VIP Originals 👑
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1. 🥇 $7,000 Crown Chase | VIP Originals 👑
2. 240
3 .40x
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ANDREA IS MY FAVORITE MOD

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hmmmmmmm  can i get my first win ❤️

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hmmmmmmm  can i get my first win ❤️

took a lil while but i got it it
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1 for sure

low bet 7 mines