Information

[paixxao]

The community Needs answers urgently, On the 19th I was banned from Drops and Chuvas, when my Ban came out, I was free for about 6 hours, and shortly afterwards I received the Email again banning me from DROPS and Chuvas, However I was banned for the second time consecutive week, Without getting exactly ANY drops from the platform, absolutely None, This characterizes Crime on the part of the platform since the propaganda is made based on us having access to bonuses, upon reaching X amount Bet and similar, and when we reach the amount bet, we received email for 2 consecutive weeks.

 

It says here that I will be eligible for drops after 7 days, but this is a LIE, when the day arrives you receive punishment again, we question moderators in the chat, they tell us to look for support, when looking for Support, the support washes their hands and doesn't provides us with no type of information, or corrects the platform's error, the situation has gone from bad to worse, the platform insists on the lie that there is no punishment for Rains, but this is a big lie that has been told to us, WE ALL KNOW THAT ,We have a serious problem in the BRAZILIAN COMMUNITY, where players have CREATED numerous alternative accounts with family members' CPF, to farm the platform's bonuses, and we who play normally, are being blocked by lies and senseless punishments, if there is no OFFICIAL response by the platform, I invite everyone to demand answers in RECLAME AQUI, since there, the population will know that there are irregularities and crimes being committed by the platform before the Law

 

Misleading or abusive advertising is prohibited by the Consumer Protection Code (CDC) in articles 37 and 67:

Article 37

It defines misleading advertising as any information or communication that misleads the consumer about the characteristics, quality, quantity, price, origin, among other data about products and services. Advertising is considered misleading by omission when it does not provide essential information about the product or service.

 

Sorry for my English, I'm a Brazilian Rastaman!!! Peace And Love

[paixxao]

My text in Portuguese was deleted, why does someone need to answer our questions?

[Azynda]

Show statistics so we can see for ourself that your not farming drops 

Proof means more than words

im sure they banned you from it for a reason

[paixxao]

I'm an honest player!

[Azynda]

looks good to me but maybe contact live support or write an email,

I Highly doubt you will get any justice here 

[Moss44]

Very Sad

[nachoush]

i'm with you bro

[paixxao]

@NikolaRa We need an answer

[NikolaRa]

Hi there,

Unfortunately, as community managers, we don't have any insight in this information.

You have received an email with an explanation already.

Once again, we apologize, but we cannot assist you here.

Kind regards.

[paixxao]

That's why I'm here, the email said that in 7 days I would be able to receive codes again, but after the 7 days passed, I received another email, that's a crime! @NikolaRaCould you bring someone to give an answer?

[NikolaRa]

Hi there,

For that inquiry, you will have to contact support.

Kind regards.

[paixxao]

You can't help, support can't, Email can't, moderators can't, Why are you absolving yourself of the responsibility of playing fair and telling the truth? @NikolaRa@eddie 

@NikolaRaYou are just doing your job, could you check why I made the same post in my local language, and my post was shut down by the Brazilian community, if you could please check

[ikwtQ8x]

10 hours ago, paixxao said:

The community Needs answers urgently, On the 19th I was banned from Drops and Chuvas, when my Ban came out, I was free for about 6 hours, and shortly afterwards I received the Email again banning me from DROPS and Chuvas, However I was banned for the second time consecutive week, Without getting exactly ANY drops from the platform, absolutely None, This characterizes Crime on the part of the platform since the propaganda is made based on us having access to bonuses, upon reaching X amount Bet and similar, and when we reach the amount bet, we received email for 2 consecutive weeks.

 

It says here that I will be eligible for drops after 7 days, but this is a LIE, when the day arrives you receive punishment again, we question moderators in the chat, they tell us to look for support, when looking for Support, the support washes their hands and doesn't provides us with no type of information, or corrects the platform's error, the situation has gone from bad to worse, the platform insists on the lie that there is no punishment for Rains, but this is a big lie that has been told to us, WE ALL KNOW THAT ,We have a serious problem in the BRAZILIAN COMMUNITY, where players have CREATED numerous alternative accounts with family members' CPF, to farm the platform's bonuses, and we who play normally, are being blocked by lies and senseless punishments, if there is no OFFICIAL response by the platform, I invite everyone to demand answers in RECLAME AQUI, since there, the population will know that there are irregularities and crimes being committed by the platform before the Law

 

Misleading or abusive advertising is prohibited by the Consumer Protection Code (CDC) in articles 37 and 67:

Article 37

It defines misleading advertising as any information or communication that misleads the consumer about the characteristics, quality, quantity, price, origin, among other data about products and services. Advertising is considered misleading by omission when it does not provide essential information about the product or service.

 

Sorry for my English, I'm a Brazilian Rastaman!!! Peace And Love

8 hours ago, paixxao said:

You can't help, support can't, Email can't, moderators can't, Why are you absolving yourself of the responsibility of playing fair and telling the truth? @NikolaRa@eddie 

@NikolaRaYou are just doing your job, could you check why I made the same post in my local language, and my post was shut down by the Brazilian community, if you could please check

 

Suppose what you say is true and I agree with some of what you say and I strongly disagree with the rest. I lose a lot and I may be very sad about my loss, but I do not complain. I try to win many times and I only hope that luck is with me and I bear responsibility for my actions as an adult woman. Let's think rationally that it is a gambling site and you came here of your own free will. Do not expect things so that you will not be disappointed. Only the things that happened to you. I understand and perhaps you have had big losses and they affected you, but you must calm down a little and everything will be fine. Have hope in winning. Do not let your thoughts only be in the rain and the codes. Put the winning bet in every bet and in that way you will overcome that. Thank you and I hope that you take my words and understand them well so that you will never be sad again. Wishing you the best of luck.

[obitos]

Each time I encounter an issue, I usually send a message to support directly on the website in the support section. Any problems are resolved quickly, so I don't create a topic here as support tends to be slower.

[Kasemchai]

I got to 7 days ban code drop expired this sunday. Sad