Unable to play 500$ freeroll

[Greyhound2210]

Unable to play 500$ freeroll

It says level 2 verification required.

But when I check verification, it says level 2 is done 

Any solution?

Thanks

[AndrijaD]

Hello @Greyhound2210

Please reach out to Live Support, or contact them via e-mail at: [email protected]

Kind regards,

AndrijaD

[Greyhound2210]

Hello, I have already reached out a month ago.

They said it's an update issue

However it's been 2 months and still I'm unable to access the freerolls

[NatasaC]

Hello @Greyhound2210,

 

Feel free to reach to Live support again for an update regarding this one.

 

Kind regards,

NatasaC