I don't understand please explain

[deenlucifer]

Why I am not eligible to claim my vio challenge rewards as I have completed every qualification with valid bet id and amount then also it is shown in the results that I am not eligible @Alexander

@AleksanderG please eexplain it

please eexplain it @AleksandarG

7 minutes ago, deenlucifer said:

Why I am not eligible to claim my vio challenge rewards as I have completed every qualification with valid bet id and amount then also it is shown in the results that I am not eligible @Alexander

@AleksanderG please eexplain it

please eexplain it @AleksandarG

@AleksandarG @SanjaT can u guys please explain me why I was not eligible on this 

[AleksandarG]

Hi @deenlucifer,

Unfortunately, you're not eligible for those promotions.

I believe everything is clearly explained in the email you received from our team.

Best regards,
@AleksandarG