rienaflores1363 Posted October 8, 2018 #1 Posted October 8, 2018 Anyone experience this?? Pointed to 14x but resulted to negative btc??? Wtf Hope stake will answer this
Administrator Edward Posted October 8, 2018 Administrator #2 Posted October 8, 2018 Heya, what's the bet ID. This is a visual bug. If you go back & verify your bet you'll find the result is what is displayed. At the same time let support know and they will fix you up.
rienaflores1363 Posted October 8, 2018 Author #3 Posted October 8, 2018 How to concern it to support Edward?im sorry, im a new player of stake..please help me
rienaflores1363 Posted October 8, 2018 Author #5 Posted October 8, 2018 Nope kuleeet.im asking how to made a concern to stake support..
Support Katarina Posted October 8, 2018 Support #6 Posted October 8, 2018 Hey there. You can contact us through Live Support chat which you can find in the down left corner or by going to More>Live Support. Alternatively, you can email us on [email protected]. When you contact us, please provide the betID so that we can check the bet and forward it to developers if needed.
williamshennie9 Posted October 8, 2018 #7 Posted October 8, 2018 I've never had that issue before on the wheel, but when it happens again (if it does), immediately contact live support. They will resolve the issue in no time
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