general

[Chps]

i want to delete my account how can i do this

 

[FilipTa]

Hello @Chps,
Thank you for contacting us. 
 

While complete account deletion is not possible due to legal and compliance obligations, we understand that personal circumstances may change, prompting you to consider closing your account. Our legal framework requires us to retain certain data for regulatory and compliance purposes, which prevents the full deletion of account information.

As an alternative, we offer the option of Self-Exclusion. This allows you to restrict access to your account indefinitely and ensures you will no longer be able to use our services.

If you wish to discontinue using a Stake account, Self-Exclusion is the most effective option to consider. This measure aligns with both your personal decision and our regulatory responsibilities.

For information on how to Self Exclude, please check the related article: Self Exclusion and Account Closure.

If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.


Regards,
@FilipTa
Community Manager Team