sorry

[doublechey]

I hope you can forgive me for whatever my fault is. doublechey my user 

[StefanNl]

Hello @doublechey
Thank you for reaching out to us!

To resolve this issue and get your mute removed, it's needed that you verify your account using your personal documents. By this, we're referring to level 2 KYC, and not any higher levels.

Verification is done on this page - https://stake.com/settings/verification

If you need help regarding acceptable documents, then you can check this article:
https://help.stake.com/en/articles/5886574-acceptable-documents-for-proof-of-identity

If you need help with this process, you can contact our support team at any time.

Kind regards,
@StefanNl