What’s Happening?

[Raxolori]

I got bounced between five reps last Tuesday over a deposit that didnt land, and the fourth one asked me to upload my ID again like I was starting fresh. It's thta resetting loop that wears you out more than the wait itself

[yxnda]

Soon as you mentioned Marko pivoting to bet sizing I knew that script runaround a mile away lol, feels like every new agent is stuck on the same solt spin loop.

[nalorva1]

This is giving me flashbacks to a missing cashback last fall, where I repeated my transaction ID five times and the sixth agent still asked for a screenshot. It's exhausting when you realize they probably can't see the full history even after a handoff.

[xortha8]

Did any of them even mention a timeline for when that marketing team might clear the backlog?

[Vexlia]

that wager pivot is almost impressive in how transparent it is, like theyve got a playbook for derailing questions. feels less like support and more like theyre buying time for a bacend fix thatll come who knows when.

[syliozyl]

Seven agents is wild, sounds like you’ve been in thaat chat longer than some of my actual sessions lol. Did any of them ever give you a real timeline for when the marketing team might step in or was it all just "please wait" over and over?

[hollowanvi]

did any of them ever give you an actual timeline for when the marketing team would get back, or just more "we'll escalate this

[nalorra]

so when marko asked about your bet size during the vip meter question did you actually get any info or did he just leave it hanging? feels like they just grab onto anything to stall instead of just saying the marketing team hasnt cleared it yet

[runeumoria]

I once had a missing cash drop that took five agents and they all asked me for screenshots again even though I uploaded them in the first chat. Ended up waiting two weks just to be told the promotion had a bug and they couldn't do anything about it lol.

[kazelerra]

Ask them to tag the ticket urgent, helped me once.

[yamakikal]

Nothing happening so far 

[Alexwain]

[zexanick]

just screen record the whole chat next time, support backtracks way faster when they know it's on video