Withdrawal only mode

[johnthec]

Help, my account is in withdrawal only mode.

I can't submit KYC or even withdraw my funds.

I have contacted [email protected] but I haven't heard from them in 2 days already.

Can anyone help me?

User: johnthec

[KatarinaDo]

Hello @johnthec, 

Thank you for reaching out to us. 

You can contact our support team via [email protected], and they will assist you further regarding this issue.

If you have any more trouble, feel free to reach out to us again.

Best regards,
KatarinaDo. 
 

[johnthec]

1 hour ago, KatarinaDo said:

Hello @johnthec, 

Thank you for reaching out to us. 

You can contact our support team via [email protected], and they will assist you further regarding this issue.

If you have any more trouble, feel free to reach out to us again.

Best regards,
KatarinaDo. 
 

I have already contacted them and I was told to email [email protected] for my problem, they still have not reached back to me in 3 days, and [email protected] says they can’t do anything about it