Username change request

[Rogers391]

Hi there, i have been trying to connect to chat support regarding changing my username, but neither the support mail nor the live chat seems to be working, the live chat is not connecting me with the support person and bot keeps me blocking.

Help me to connect with the support.

[DamjanTo]

Hello @Rogers391

Unfortunately, it is not possible to change your username on Stake.com

Kind regards,
DamjanTo

[Rogers391]

Can they help me move my funds to  new account if i create another because, the site i am trying to cashout from says that my stake username is linked with another account, hence i want to change, but can't create new id as its a violation, so technically the only option is to seek for username change.

[Faris]

3 hours ago, Rogers391 said:

Can they help me move my funds to  new account if i create another because, the site i am trying to cashout from says that my stake username is linked with another account, hence i want to change, but can't create new id as its a violation, so technically the only option is to seek for username change.

No, creating more than one account on Stake.com is prohibited. This is against the terms of use.

[Rogers391]

2 hours ago, Faris said:

No, creating more than one account on Stake.com is prohibited. This is against the terms of use.

Exactly, then how should i suppose to proceed, there would be some way to change my username.