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Two factor

Rhea0121

By Rhea0121
in Casino Discussion

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Rhea0121 Rookie

Rhea0121

Posted
Posted

How can i disable my two factor? I lost my phone where my two factor is save. And someone snatch it from me. Can you help me how to change or disable my two factor to change it new one? 

Etude Mentor

Etude

Posted
Posted

As the above members have said, it is best to sort it out with Stake support to disable your account's 2FA security. It would be a good idea to enable it again once as soon as you get ahold of a new mobile device too.

lupandina Collaborator

lupandina

Posted
Posted
9 minutes ago, chavez82 said:

What is two factor for? dont know about this, can give me some  idea.

It's for your account security. You must type code from your 2fa app on login, and it's changing every 30 secs, so even if someone would manage somehow to know your password, he wouldn't be able to login to your acc.

Shaniqua Mentor

Shaniqua

Posted
Posted
On 12/21/2018 at 6:55 AM, Rhea0121 said:

Where? 

on the main screen at stake.com 
before you login there is a icon on the bottom left corner of th page with a kind of face looking thing
click that to access support chat.
                                                                                                                                                                                                                                    
i hope you resolve your issues soon.

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