hexxie79 Posted June 17 #1 Posted June 17 (edited) So, ive had an email banning me from claiming bonuses, because I've had too many bonuses compared to deposits/wagering. The only actual bonuses i claim are on eddies weekly stream (when I have the wagering) the other bonuses are from entering, stake vs Eddie, slot forum challenge etc etc. If I'm going to get banned for claiming these bonuses, that cost me money to achieve, then there should be a warning or limit to how many comps you can officially enter every week, also alot of these comps are ones that last 4 weeks, i.e last man standing or streak rush, where the bonuses get higher every week you complete the challenge, so i am getting penalised for entering it each week (which is the whole idea) I think its unfair to ban me for entering things that I pay money to enter. If I was constantly getting rain, or claiming all the bonus code drops, then fair enough, but I dont get or do either of those, so really don't understand why I'm banned, live support say basically, it is what it is, but it would be nice to know for sure if its because of community/vip comps, are you limited to how many bonuses you can claim from comps? And if so, why run monthly ones, where the bonus gets higher each week you manage to complete it? These are questions I would love answered please. Edited June 17 by hexxie79
Mondays Posted June 18 #2 Posted June 18 (edited) You agree to the ToS of Stake by using the platform and entering the forum challenges. In particular you agree to the condition that they may limit access or eligibility to promotions at their discretion. It also creates a fair playing field for other users who actually deposit money to play. It’s unfair to them if someone who never spends their own money is constantly taking advantage of forum challenge wins that could be won by those who are actively participating with their own funds, while you win them through drop code bucks, as you mentioned. This is a business and you’ve been given a free ride…. Stake will look at your value as a customer considering the losses they have vs your deposits/bonus value. If you want the perks of freebies you have to contribute as a customer. You were doing so well that Stake had to ban your promotion eligibility temporarily, that’s kind of a W! Edited June 18 by Mondays Zeus 1
hexxie79 Posted June 18 Author #3 Posted June 18 (edited) @Mondays I do deposit my own money and play with it, how do you think I enter the comps in the first place, I dont claim bonus drops, or stay in chats long enough to get rain, it costs me money to enter them, and if I manage to win small amounts in them, then yes i will use that to enter other comps, but ultimately, I use my own money for these things, there not freebies, so I don't know how you can actually say that lol, also just to add to that, i see alot of regular names winning way more comps than I do, but never see stints where they are banned from entering i.e droz, daffyducky, karpenstall, etc, (no offesne to you guys intended) there names are always up there in virtually every comp....never banned for claiming their prizes (or so it seems) Edited June 18 by hexxie79
matthewkl Posted yesterday at 10:20 AM #4 Posted yesterday at 10:20 AM I had this issue as well kinda crazy to me to offer said promotions and advertise them front and center daily to all and not allow all to be included
3nOut Posted yesterday at 10:27 AM #5 Posted yesterday at 10:27 AM I’m new here. I’ve been trying to submit my bets for the weekly comps and can’t, but I was able to for a competition earlier in the week. Does this mean I’m banned?
matthewkl Posted yesterday at 10:29 AM #6 Posted yesterday at 10:29 AM Just now, 3nOut said: I’m new here. I’ve been trying to submit my bets for the weekly comps and can’t, but I was able to for a competition earlier in the week. Does this mean I’m banned? Have you had 10 posts to the forum? That's first and foremost. If not that could be it
3nOut Posted yesterday at 10:33 AM #7 Posted yesterday at 10:33 AM 2 minutes ago, matthewkl said: Have you had 10 posts to the forum? That's first and foremost. If not that could be it I have not…. But how did I enter “thee golden hour” competition last week?
matthewkl Posted yesterday at 10:33 AM #8 Posted yesterday at 10:33 AM Just now, 3nOut said: I have not…. But how did I enter “thee golden hour” competition last week? Question for support.... But good luck with that one
3nOut Posted yesterday at 10:35 AM #9 Posted yesterday at 10:35 AM Just now, matthewkl said: Question for support.... But good luck with that one Thank you for your help thus far
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