BBan from promotions for no reason

[Savethewilly1]

So i got the email saying i got banned from promotions, and i wasted 200+$ chasing last promotion that was active. I dont understand this type of behaviour

[Faris]

Hi,

Unfortunately, you won't receive any explanation regarding this promo ban. This is the responsibility of the marketing department, and once ban recived, it will be impossible to find out the reason. You can still contact live support team.

Regards