Problem login

[Jonata]

There was a problem with my phone and I had to format it

And i deleted my phone code 2fa and now I need it to log in to my account

Help please!

[GodLoft]

2 minutes ago, Jonata said:

There was a problem with my phone and I had to format it

And i deleted my phone code 2fa and now I need it to log in to my account

Help please!

which software you use ? 

Google Authenticator or Authy 2-Factor Authentication

or other, 

 

[Jonata]

Google Authenticator

[wilberthh]

You can simply contact support.. I don't think we can help you anything. Or we can? well I don't really know since I dont use 2fa.

[GodLoft]

install Google Authenticator with same google id 

or contact "Live Support"

[Jonata]

How to contact the Live Support if I can not access the account? lol

[GodLoft]

5 minutes ago, Jonata said:

How to contact the Live Support if I can not access the account? lol

 

[wilberthh]

11 minutes ago, Jonata said:

How to contact the Live Support if I can not access the account? lol

You can create a 'temporary account'. Simply create a new acc and try to contact them.

[Jonata]

1 hour ago, GodLoft said:

 

Im talking with the support. Ty again GodLoft

[Dan]

Issue resolved, thanks for the help guys, locking the topic.