canceled bets

[flugge]

Hi, I placed a few bets on CSGO- g2-astralis.

They got canceled, which is weird.  Im okay with a bet being canceled but it should give a notification because now ive lost the money that was supposed to be on a bet for later.

To explain further I placed bets on the match, went to get coffee when I get back I decide to waste some time in the casino. Not thinking that I got more bitcoin in my balance. So i lose in the casino go back to sports to see that my bets are canceled. 

The money should go to vault or there should be a button to collect the money from the bet. 

 

It should also state why it got canceled. 

 

 

In the picture are some of the bet, i tried to bet again but it got canceled.

[mhayjhai]

awts..they cancelled it?

 

[flugge]

Yeah they cancelled, they payed back my stake as you can see in the picture.

Don't know why they did it. Have tried to bet again but keeps getting canceled.

 

[flugge]

After playing under 3.5 on astralis they now return my bet. 

you cancel 4 of my bets for no reason and without any notifications before match. I can eventually make a bet on the match, and after the match you return my bet without a reward.

Am i only supposed to wager without a chance of wining. your marketing says provably fair and rakeback but what the hell is this.

[allisonn]

Sadly had the same issue. I saw about 1.7 on another book when map 1 was being played so I decided 2.05 and 2.0 on the match handicap and under 3.5 was really good value. Now everything is cancelled and I won nothing instead.

It's not like I wanted to claim a 3-1 series with 3 maps played is under 3.5, the odds on the other side were for g2 to take at least 1 map.

If g2 wins 1 map, the +2.5 and o3.5 hits, I have no problem with losing the bet at all. This was around 1.8 odds for g2 which is fair enough in my opinion. If it were for g2 to win two maps, it would be like 3-4x odds instead.

I made the bet assuming they had factored in the 1 map advantage. I guess according to the terms and conditions it's enough to void but the odds were similar enough to what a normal bet would be like elsewhere that I feel it was rather scummy to cancel.

Most painful thing is that I could - or rather I should have bet it elsewhere instead, a book that didn't mess up the line. 

[flugge]

I need to say that im okay with they canceling it if i only would have gotten info about it. 

I did not watch the match I only bet on it. Did not know about the advantage astralis had until after the match

So I get back on and see oh expected pay out 0,002 bitcoin, damn nice! I will go try and get lucky in casino, I spend around 0,001 in casino expecting i will get the money from the bet i made earlier. They void that bet. Ive now lost 0,001 bitcoin because a betting site can't do the only thing they are supposed to do.