Lost Two-Factor Authentication (2FA)

[Guest Kilian]

Hey i Forgott my Password to my 2FA-APP but i have my stake token i dont know if its helpfull 

sorry for my bad englisch im from Germany 

i hope you can help me Thank you. 

[Tristan]

Hey Kilian,

Firstly, never, ever, give out your API token or any tokens relating to your 2FA-APP. If you give someone your API token, they can easily acquire access to your account and your funds. Due to this, even though it was up briefly, i recommend you tell our support agents to freeze your account until your 2FA issue is resolved.

Secondly, for any issues relating to lost 2FA, please follow this article.

https://intercom.help/stake-casino/en/articles/5222684-lost-two-factor-authentication-2fa

Regards, Tristan.