Flex Posted September 21, 2021 #1 Posted September 21, 2021 I have withdraw problem..... I want to do withdraw but every time the system send back error message ( you are not allow to do that) I send 3 emails at [email protected] but nobody replied yet 3 days in the row
Flintie Posted September 21, 2021 #2 Posted September 21, 2021 In another post you said that you went to Support, and they said wait. Standard FAQ has this: Make sure that your email is verified. If you still haven't done that, you may do it now, under Account>Settings>General. Go to Account>Wallet>Withdraw Choose the coin you want to withdraw Enter the destination address (the address to which you want to receive your funds) Input the desired amount you want to cash out *(if 2fa is active) Input currently valid 2fa code *In case you signed up via Gmail, Facebook, or Twitch: you will need to re-enter your login data by clicking on the "Re-verify with Google/Facebook/Twitch", depending on which platform you used. Summary: Wait for Support to get back to you
Flex Posted September 21, 2021 Author #3 Posted September 21, 2021 28 minutes ago, Flintie said: In another post you said that you went to Support, and they said wait. Standard FAQ has this: Make sure that your email is verified. If you still haven't done that, you may do it now, under Account>Settings>General. Go to Account>Wallet>Withdraw Choose the coin you want to withdraw Enter the destination address (the address to which you want to receive your funds) Input the desired amount you want to cash out *(if 2fa is active) Input currently valid 2fa code *In case you signed up via Gmail, Facebook, or Twitch: you will need to re-enter your login data by clicking on the "Re-verify with Google/Facebook/Twitch", depending on which platform you used. Summary: Wait for Support to get back to you they answer.... they froze my account for multiply accounts I don't have other account on stake.... they asked ID and Pictures I wait for reply
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