Kyc verification

[Coral35]

Did anyone complete level 2 verification with an id from europe?

Stake wont let me verify claiming they only accept ids in latin? First time i hear about it..

[mementomori]

Tbh, I don't know what you're talking about. I'm from Europe and I'm verified...

[Godiwwy]

For me, the verification was passed without a problem. 

[Coral35]

1 minute ago, Godiwwy said:

For me, the verification was passed without a problem. 

Was your id international? In what language is your id?

[Bindradewa]

im from indonesia, and im pass it...

[Coral35]

10 minutes ago, Bindradewa said:

im from indonesia, and im pass it...

As i asked above was your id international? In english? They rejected mine saying the id needs to be in latin.. first time i ever heard this

[Coral35]

42 minutes ago, mementomori said:

Tbh, I don't know what you're talking about. I'm from Europe and I'm verified...

Is your id is english language? If i may ask. What they call, "latin format"

[CassyGrey]

Setting then verify

[Godiwwy]

54 minutes ago, Coral35 said:

Was your id international? In what language is your id?

Poland

[Pussypink69]

Setting and verify

[Klarckb]

European ID should be good, I don’t think they can reject if all is legit on the ID

[mementomori]

26 minutes ago, Coral35 said:

Is your id is english language? If i may ask. What they call, "latin format"

It's in my native language. If your ID is legit, I really don't know where could be a problem.

[Coral35]

10 minutes ago, mementomori said:

It's in my native language. If your ID is legit, I really don't know where could be a problem.

Why do you keep suggesting my id isnt legit? The live support told me they only accept in latin format which means international.

How can i get someone from support to adress this? 

14 minutes ago, Klarckb said:

European ID should be good, I don’t think they can reject if all is legit on the ID

Thats exactly what i was saying.. check the screenshot i uploaded above

[Klarckb]

6 minutes ago, Coral35 said:

Why do you keep suggesting my id isnt legit? The live support told me they only accept in latin format which means international.

How can i get someone from support to adress this? 

Thats exactly what i was saying.. check the screenshot i uploaded above

Sorry, didn’t see it, it’s quit strange .. 😅

[mementomori]

9 minutes ago, Coral35 said:

Why do you keep suggesting my id isnt legit? The live support told me they only accept in latin format which means international.

How can i get someone from support to adress this? 

Thats exactly what i was saying.. check the screenshot i uploaded above

That's weird man lol. I'm sure someone from support will see this post and they'll adress it. You can also contact them at [email protected] 

Good luck!

[Coral35]

27 minutes ago, mementomori said:

That's weird man lol. I'm sure someone from support will see this post and they'll adress it. You can also contact them at [email protected] 

Good luck!

thank you.. altho i told live support some people said they verfied with native language ids and they said that i should know better than believing to other users on the internet

[Coral35]

please help me, i dont get this ffs

[PhrygianSky]

Wow, I'm sorry you're going through this right now. Surely they can't be so dense as to not understand why their request is impossible. Stake needs to accept your documentation. I'm interested in seeing if this gets handled quickly. You need to keep on them.

[Coral35]

10 minutes ago, PhrygianSky said:

Wow, I'm sorry you're going through this right now. Surely they can't be so dense as to not understand why their request is impossible. Stake needs to accept your documentation. I'm interested in seeing if this gets handled quickly. You need to keep on them.

yeah iv been trying to sort it out since friday without any success. iv taken a selfie with my id as they requested, they can see im the same person as the id shows, and the date of birth is in numbers. the name that shows in hebrew can be translated to see the translation in english so no clue what the foss is about. never had this issue before anywhere.. they suspended my acc until i verify so they basically are forcing me to leave stake.

[maverick528]

no matter the language, what is not supported is IDs written in a non-latin alphabet (for example the cyrillic alphabet used in Russia, chinese characters, the alphabet used in Israel, etc).

so, it must be written using this letters = a b c d e f .........z

 

 

[Coral35]

6 minutes ago, maverick528 said:

no matter the language, what is not supported is IDs written in a non-latin alphabet (for example the cyrillic alphabet used in Russia, chinese characters, the alphabet used in Israel, etc).

so, it must be written using this letters = a b c d e f .........z

 

 

if you can see my face on the selfie that matches the id, and u can see date of birth whats left to understand? my name and last name? if u translate the name i have on level 1 verfication u can see it matches to the id in hebrew

[maverick528]

I dont do the ID verifications, only telling you whats required.

 

[Coral35]

1 minute ago, maverick528 said:

I dont do the ID verifications, only telling you whats required.

 

yeah everyone i try to get help from answer that but doesnt explain why.. still cant understand why it matter which language.. 😕

[Plonto91]

So hard kyc lv 3