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Withdrawal


Guest Dubee1827

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Guest Dubee1827
Posted

I’ve been playing your game since July and I’ve never had a problem now all the sudden I tried to cash out with drawl like $60 or something and it’s saying I need a two factor code to withdraw if you could please help me thank you.

  • Forum Admin
Posted

Hey Dubee1827,

You have manually enabled your 2FA a few weeks ago, which means you will need to locate your app that stores your 2FA to be able to withdraw (Such as Google Authenticator, Authy). You may have also used an Extension to futher manage your 2FA codes.

If you've lost your 2FA, you can follow this document to disable it.

https://intercom.help/stake-casino/en/articles/5222684-lost-two-factor-authentication-2fa

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