pmakinso Posted December 13, 2021 #1 Posted December 13, 2021 I have completed a challenge/promotion. I do see that it says I will be contacted in 72 hrs. Is there any other way to confirm that the criteria's were met?
Lucas1111 Posted December 13, 2021 #2 Posted December 13, 2021 Hello! If you participated in any promotions and are one of the winners, you will receive an email with a coupon link to redeem your cryptocurrency prize. Depending on the promotion, live support will contact you via a message containing a coupon link to redeem your reward. If after 72 hours you have not received any emails or messages from support, it means that you were not one of the winners. If you participated in a weekly challenge here on the forum, you should go to the last page of the challenge thread, where a link will be posted for winners to redeem their prizes, if you went to the last post and did not find any coupon link it is because it has not been posted yet, so you must wait up to 48 hours for the coupon to be posted and you will be able to redeem your prize. If you successfully complete the challenge following all the rules, the coupon will work, but if you post a wrong bet on the challenge, when you try to redeem the prize, the coupon will be invalid or unavailable. So, read carefully the rules of the challenges. Good luck and good profits in your games!😉 15 hours ago, pmakinso said: I have completed a challenge/promotion. I do see that it says I will be contacted in 72 hrs. Is there any other way to confirm that the criteria's were met? Read the rules of the promotion you participated in, now check if you were able to place a valid bet. For example: If the promotion rule is to win a bet of 50x or more on any slot game, when you win this multiplier in-game then you will certainly be eligible to claim your prize. Keep your winning bet ID, if for some reason you are one of the winners and you do not receive your prize, you can send your valid bet ID to the support team as proof and you will receive your prize.
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