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I have only $8 monthly and ill show you my stats. Fix this please.


ReLoSeR

Featured Comment

Posted

Hello , something went wrong with my monthly bonus link and i will show you what i got from that. 


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As you can see, as a Plat 1 player, i received only $8 @Steve @Edward @Dusan  can you help me with this?  Ill attach my stats from this month.

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stats updated (but still down):

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Something went really wrong with that , i need and explanation, because support isn't responding. Thanks 

Posted

😂😂😂😂😂 😂😂😂😂😂 😂😂😂😂😂 😂😂😂😂😂 😂😂😂😂😂 😂😂😂😂😂 😂😂😂😂😂 😂😂😂😂😂

sTAke CoMmUniTy is So ToXiC
Be HaPpY that YoU gOt 8$
sTAkE is ThE Best🍀
 

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Posted

Support will never answer on the forum, even if you tag the whole staff. Try to contact them through live chat (not email).

That being said, it seems like some human mistake to me, but it's EXTREMELY important to how do you wager. If you wager $50k only on stake exclusives, you will get a way worse bonus than someone who wagered the same amount on slots/sports.

Posted

Monthly 100% Wrong. 

Support says: NOTHING WRONG

Wager: 300.000$

Loss: -7.900$

Monthly Reward: 263$

 

FOR EXAMPLE

33k wager 121$ bonus
22k wager 102$ bonus
300k wager 263$ bonus  (me)

All Plat 2

 

 

I PLAYED SLOTS 90%

 

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Posted
1 minute ago, Rusozarate said:

Support will never answer on the forum, even if you tag the whole staff. Try to contact them through live chat (not email).

That being said, it seems like some human mistake to me, but it's EXTREMELY important to how do you wager. If you wager $50k only on stake exclusives, you will get a way worse bonus than someone who wagered the same amount on slots/sports.

Man, with all the respect you deserve, im not that stupid. I know the rules , and if you read at the bottom i already tried to contact support for the first option.

This is wrong in every way possible 

Posted
2 minutes ago, ReLoSeR said:

Man, with all the respect you deserve, im not that stupid. I know the rules , and if you read at the bottom i already tried to contact support for the first option.

This is wrong in every way possible 

I know man, it wasn't my intention to insult you. Just making sure you contacted them through live chat and not mail, they always reply quickly, and I'm not trying to play a part here, just personal experience.

Even if you wager that only on stake exclusives, the $ lost on this month is insane and that bonus should be at least 20x bigger to me.

Posted

VIP Rank Platinum 1 and Russian support replied to me "According to our information, you have multi-accounts. And all monthly bonuses are divided into them too.
Because of this, you have such a percentage.
Thanks for understanding." 

WTF? I have 1 account

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Posted

I got the same issue, 5 reloads of 1 dollar for 5 days.

Level 2 verified Gold VIP with more than 27ks wagered this month. I have been playing on Stake for almost a year.

I think at least we deserve an explanation.

Posted

 

3 minutes ago, Darki223 said:

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They told a friend about this that they took away his monthly, he asked to be told the name of the account and they refused to say which one hahaha they are a joke

Posted

UPDATE: They said i have multiple accounts LMAO , im a fucking level 2 verified account for god sake. All my data is in here

 

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I asked about my second account here:

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And now this: 

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They are trolling me 

Posted
3 minutes ago, ReLoSeR said:

UPDATE: They said i have multiple accounts LMAO , im a fucking level 2 verified account for god sake. All my data is in here

 

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Fuck this

Me too have 2 level KYC and I have 1 account

Posted

Either they fucked up and gave us a link for a pre/post monthly bonus (i got the exact same amount for my monthly as i do for my pre/post) or they ROYALLY fucked every single one of us and took a shit on the monthly bonuses. This site has gone so far downhill its an absolute joke

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