poppop05 Posted August 5, 2023 #1 Posted August 5, 2023 I really don't understand how this weekly bonus works. last week I was in bronze vip level and with 16k wager they gave me 27$ this week with 40k wager they gave me 32$ being silver vip level, normally it should be higher. I lost the same amount last week as well, is there something wrong with these people, where is the logic?
janicemenoria Posted August 5, 2023 #2 Posted August 5, 2023 You may ask the support regarding this issue dear
poppop05 Posted August 6, 2023 Author #3 Posted August 6, 2023 21 hours ago, janicemenoria said: You may ask the support regarding this issue dear the same answers, we don't know what's happening because the marketing team is in charge, but we can assure you that the amount is correct, how can it be correct when I have 3 times more wager and 3 times bigger losses and you give me 2 times less, this casino has no logic 0
goldenboxed Posted August 7, 2023 #4 Posted August 7, 2023 On 8/6/2023 at 7:57 PM, poppop05 said: the same answers, we don't know what's happening because the marketing team is in charge, but we can assure you that the amount is correct, how can it be correct when I have 3 times more wager and 3 times bigger losses and you give me 2 times less, this casino has no logic 0 I know, same issues with me before I even contacted the support but they can't do such a thing
dawid-m Posted August 7, 2023 #5 Posted August 7, 2023 27 minutes ago, goldenboxed said: I know, same issues with me before I even contacted the support but they can't do such a thing Same here... They don't care anymore about loyal players... Since kick got bought all got heavily cutted... (rakeback, Weekly, monthly etc...)
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