ETH Sent on Wrong network

[Lampabura1]

Hello all!

I'm writing this topic that may someone can experienced the same issue as me.

I won 4000 USD worth Ethereum, and of course, I withdrawed it. I always double check that the correct network is selected, like now, ETH network is the correct one.
And the issue is, it has been sent on BSC network, which is not supported on my Revolut balance, so the funds are stuck at my wallet without any access to it.
I'm 10000% sure ETH network was selected but I can't prove it, support can only see that BSC network was selected, but not.

 

That money could help a lot right now.

The point of this topic to ask you guys if any of you experienced the same, so it may an internal backend issue or - if you are a software engineer as me, you will understand - some state update bug on frontend side - maybe at the redirection from re-authenticate, in my case facebook.

Other topic that may stake can check this up for me in a higher level, they may have a tracking tool at some level which can give them more info about my activity back then and give a legit proof.

[Jihoona]

i think you should ask the revolut to solve this but if you have the private key to that address than it's very easy just use metamask and change the networks on metamask to BSC networks

 

Edit: 

i just check about deposit on revolut and found this 

"We only support deposits made using the Bitcoin network for BTC and the Ethereum network for ETH, USDT, USDC, MATIC, and some other ERC-20 tokens. If you use an unsupported network, you might lose your money."

https://help.revolut.com/help/wealth/cryptocurrencies/transferring-cryptocurrencies/depositing-cryptocurrencies/what-network-should-i-use-for-my-crypto-deposit/

 

then the only way just send revolut support and explain the details about your deposit 

[TrixXz]

I once send small amount to revolut on wrong netwerk. They dont have the bsc network wallet so they cant retrieve your funds.

[Lampabura1]

They don't give the private key and they don't want to make anything, because they could just import my wallet to metamask with my aggreement anad do it with my permission. I'm keep bothering them with it, may they will delegate it to a higher level.

 

But as I mentioned there was some issue on stake side I'm sure, because I didn't select BSC.

 

So either I keep bothering them to let me talk with a dev from Crypto Team or waiting for them to implement BSC.

[KevMartin43]

I had a similar experience but luckily caught it earlier (though not before a panic moment!). In my case, I was staking ETH and somehow ended up on the BSC network due to an error. I was 99% sure I’d chosen the ETH network too, but I started to wonder if I’d clicked the wrong option in the re-auth step, like you mentioned.

 

[Absolutt1996]

Me 2 sorry buddy is gone 

[oyama25]

I also hide the reason, but I sent it somewhere

 

0.17eth and 0.22eth are still on the blockchain

 

It's been about a year, but it's going to be empty. I hope I can open it someday.