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Challenge payouts


ulululu

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  • Community Manager
Posted

Hello everyone,

As I mentioned yesterday, we are experiencing technical issues and we are rechecking all our promotions again to avoid any errors during the payout process.

I hope everything will be resolved soon. Please, be patient and thank you for your understanding. 🙏

Kind regards,

@AleksandarG
 

Posted
7 minutes ago, AleksandarG said:

Hello everyone,

As I mentioned yesterday, we are experiencing technical issues and we are rechecking all our promotions again to avoid any errors during the payout process.

I hope everything will be resolved soon. Please, be patient and thank you for your understanding. 🙏

Kind regards,

@AleksandarG
 

Yes double checking is greate. Like yesterday with the chaos collector hahahahhahaha 

Posted
1 hour ago, AleksandarG said:

Hello everyone,

As I mentioned yesterday, we are experiencing technical issues and we are rechecking all our promotions again to avoid any errors during the payout process.

I hope everything will be resolved soon. Please, be patient and thank you for your understanding. 🙏

Kind regards,

@AleksandarG
 

Thanks for the answer, even if it's no news. We are advised to check the forum for news. If noone would complain or ask, there wouldn't be any communication from stake side. So please understand the frustration and maybe for the future there should be some proactive communication. Not only regarding challenge payouts.

  • Community Manager
Posted
7 minutes ago, ulululu said:

Thanks for the answer, even if it's no news. We are advised to check the forum for news. If noone would complain or ask, there wouldn't be any communication from stake side. So please understand the frustration and maybe for the future there should be some proactive communication. Not only regarding challenge payouts.

I completely understand you guys, and thank you for your patience once again.

I hope we can resolve this issue soon and that we'll take a part in some more enjoyable topics in the future. 🤗

Best regards,

@AleksandarG

Posted
1 hour ago, Cogmaster said:

I am sure that ample compensation will be provided by Stake for this delay!

I assume you're new here, a community manager promised all players with extra prize for their mistakes calculating it and they simply ignored it later on lol 

never expect compensation from stake, they never do

Posted
8 hours ago, AleksandarG said:

Hello everyone,

As I mentioned yesterday, we are experiencing technical issues and we are rechecking all our promotions again to avoid any errors during the payout process.

I hope everything will be resolved soon. Please, be patient and thank you for your understanding. 🙏

Kind regards,

@AleksandarG
 

Can you also check and update us the list of winners for “multiplier race” the next race already started, we always got the announcement on wednesday, but now its got delayed by a day.  Thanks

Posted

damn.... i wonder what is happening to the promotion team tho, like what changed from the procedure before and now to it get delayed? i mean isnt it just the same checking like before or what happened? 

Posted
5 minutes ago, deithermv1 said:

damn.... i wonder what is happening to the promotion team tho, like what changed from the procedure before and now to it get delayed? i mean isnt it just the same checking like before or what happened? 

Mysteries that we will never Know. 

Posted
7 hours ago, malahaygg said:

I assume you're new here, a community manager promised all players with extra prize for their mistakes calculating it and they simply ignored it later on lol 

never expect compensation from stake, they never do

hahahaha right.. or better, they make errors and ignore that some player geht double triple amount.. 

Posted

I just hope if there some compensation, they won't send it by email. 
I didn't received or being eligible to a single promo for 2 years, but everything is OK according to the support ahahah.

Playing everyday both Casino / Sport, almost P3, but EVERYTHING is normal.

Posted
17 hours ago, AleksandarG said:

Hello everyone,

As I mentioned yesterday, we are experiencing technical issues and we are rechecking all our promotions again to avoid any errors during the payout process.

I hope everything will be resolved soon. Please, be patient and thank you for your understanding. 🙏

Kind regards,

@AleksandarG
 

please give it today :D

Posted
22 minutes ago, ZamZam said:

I just hope if there some compensation, they won't send it by email. 
I didn't received or being eligible to a single promo for 2 years, but everything is OK according to the support ahahah.

Playing everyday both Casino / Sport, almost P3, but EVERYTHING is normal.

Allow marketing emails.. 🫢

Posted

since stake vs eddie has been posted so casino multiplier race eill be tomorrow? i mean cant it be released also today so that the posting of promotions can catch up? ahhahaha just some wishful thinking

Posted
Quote

Thank you for your patience.

I have forwarded your bets to the team in charge of the promotions.

They will have one additional check and as soon as they provide us with an update we will let you know.

Here's what support told me after contacting them about the previous Level Up challenge, here's the bets

casino:229203681477 x200+
casino:229221008368 x160+
casino:229346348981 x120+
casino:229349721752 x80+
casino:229350945849 x40+

@NikolaRa any news?

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