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BratislavK

Community Manager
  • Posts

    480
  • Joined

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  • Days Won

    30

Everything posted by BratislavK

  1. Hello @stakeidfbbo Thank you for reaching out. Unfortunately, we can't assist you here, so you must contact support via email at [email protected] and be patient until they respond and help you further. Thank you for understanding, @BratislavK
  2. Hello @Seneel I can't say for certain when the moderator will return, but I assure you that you won't have to wait too long. Thank you for your patience. @BratislavK
  3. Hello @Seneel Thank you for reaching out. If you believe you were muted by mistake, you need to submit an appeal, which you have already done, and then wait for the moderator who muted you to respond. Please remain patient, and the moderator responsible for your mute will get back to you as soon as possible Regards, @BratislavK
  4. Hello @revi19 Thank you for reaching out. Please get in touch with Live Support, or if you are unable to do so, kindly send an email to [email protected] and they will assist you further with your issue. Regards, @BratislavK
  5. Hello @kapilsingh2002 Thank you for reaching out. You can apply for a moderator at the following link: https://stakecommunity.com/board/222-casino-discussion/ Regards, @BratislavK
  6. Hello @MaskGamer Thank you for reaching out. Pre- and Post-monthly bonuses are additional bonuses, not mandatory ones, and there are no guarantees they will occur each month. Regards, Bratislav
  7. Hello @De7324 Pre- and Post-monthly bonuses are additional bonuses, not mandatory ones, and there are no guarantees they will occur each month. Regards, Bratislav
  8. Hello @MaskGamer Thank you for reaching out. You can check this link for more information about the weekly bonus and how it's calculated: https://help.stake.com/en/articles/9946659-how-is-the-weekly-bonus-calculated How this helps. Regards, @BratislavK
  9. Hello @Mmanshul13 Thank you for reaching out. To receive a birthday bonus, you must meet the following criteria: Have a verified email address. Complete at least level 2 KYC verification before your birthday. Maintain a decent level of activity on your account or achieve any VIP rank. Opt-in for promotional emails. If you meet the eligibility requirements, keep an eye on your inbox on your birthday. Stake will send an email with a coupon link valid for 7 days. Best regards, @BratislavK
  10. Hello @obione420 Thank you for reaching out. Pre- and Post-monthly bonuses are additional bonuses, not mandatory ones, and there are no guarantees they will occur each month. Best regards, Bratislav
  11. Hello @sulluroto Thank you for reaching out. Please contact Live Support. If you are unable to do so, kindly send an email to [email protected], and they will assist you with your withdrawal issue. Best regards, @BratislavK
  12. Hello @Saketjalan Thank you for reaching out. Please get in touch with our support via email at [email protected] Provide them with all the details and explain the situation so they can assist you further with your issue. Regards, @BratislavK
  13. Hello @Rockybhai123 You can try the following: Clear your cache and cookies Try using a different browser If the problem persists, please contact support (via the headphones icon in the bottom right corner) or email at [email protected] Hope this helps! Regards, @BratislavK
  14. Hello @KRAVEN Thank you for reaching out. Since you have access to your account, please feel free to contact Live Support, and they will assist you further. If you are unable to do so, kindly send an email to [email protected] Best regards, Bratislav
  15. Hello @Lucas Eduardo Thank you for reaching out to us. Please contact Live support regarding your issue, or if you are unable to do so, kindly send an email to [email protected] Best regards, Bratislav
  16. Hello @cyrizjoy Thank you for reaching out. You can find all the information about the birthday bonus at the following link: https://help.stake.com/en/articles/7218374-birthday-bonus-common-questions Regards, Bratislav
  17. Hello @hbob6774 You can try the following: Clear your cache and cookies Try using a different browser If the problem persists, please contact support (via the headphones icon in the bottom right corner) or email at [email protected] Hope this helps!
  18. It's true, they don't bark, instead, they yodel. It's a unique breed with a unique personality.
  19. Hello nikknikk, You can check all the available moderator positions here https://stakecommunity.com/board/222-casino-discussion/ Regards, Bratislav
  20. Hello @Jaspreet Happy Holidays! Wishing you and your family all the best!🎄
  21. Hello @wj123 Please visit this link, where you can view moderator applications for different channels and apply for the one that suits you best: https://stakecommunity.com/board/222-casino-discussion/
  22. Hello @Lyndyloohoo Here is everything you need to know to better understand chat. Raindrops – When someone wants to tip multiple random people in chat, the user will send a "rain," and that's how the rain feature works. Rain-eligible users have wagered over $3500 in the past 7 days and completed level 2 verification. You must be an active player and chatter to qualify. Users tip each other, sometimes randomly and sometimes for a specific reason, it's up to them. Trivia is available on the Challenges channel, and everyone can participate. Trivia can start at any time, by moderators or other users, so stay active in chat to avoid missing it. One very important piece of information you need to know is that asking for rain or tips is not allowed in the chat. I hope this helps answer your question. Best regards, Bratislav
  23. BratislavK

    Agent

    Hi again @ChrestaEG That is a different question. You should create an appeal, and the moderator who muted you will respond Regards, Bratislav
  24. Hello @Atifshaikh7869 If you qualify, be sure to check your inbox on your birthday. Stake will send you an email containing a coupon link that is valid for 7 days. Here is the link where you can see more about birthday bonus: https://help.stake.com/en/articles/7218374-birthday-bonus-common-questions Best regards, Bratislav
  25. BratislavK

    Agent

    Hello @ChrestaEG You need at least 10 posts on other topics to be able to comment on competition posts.
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