Dear Support Team,
I am writing to bring to your attention a delay in receiving the refund for a failed transaction. Below are the details for your reference:
Transaction ID: 2502908329
Date: 3rd March 2025
Amount: ₹779.99
User ID: paragxraj
The transaction has been marked as failed, yet I have not received the refund in my account. It has been approximately 6–7 days since the transaction, and this delay has caused significant inconvenience.
I kindly request you to investigate this matter on priority and ensure that the refund is processed at the earliest. For your convenience, I have attached a screenshot of the transaction details.
Looking forward to your prompt resolution.
Bes
t regards,
Parag Raj