Hello Stake.com Support,
I am writing to report that my account was compromised, and my weekly bonus was claimed without my knowledge or consent. During the time I was focused on recovering my account, I missed the opportunity to claim the bonus, and by the time I regained access, it had already been claimed by the hacker.
I am deeply concerned because my wallet was emptied during this time. Although I haven't noticed any further transactions at this moment, I am worried about what could have happened if there were still funds in my account at that time.
I kindly request your urgent assistance in securing my account and investigating the unauthorized access. Here are the details of my situation:
Account ID: Gomti2004
Date of Incident: 13/04/2025
Details of Activity: During the period I was receiving mail in Russian while trying to log on to my id
I would greatly appreciate if you could:
Investigate the unauthorized claim of my weekly bonus.
Secure my account to prevent future unauthorized access.
Restore my funds if possible, or provide any solutions to recover the lost amount.
Guide me on best practices for securing my account and preventing future incidents, such as setting up two-factor authentication or other security measures.
I trust Stake.com values the security of its users, and I am hopeful for a quick resolution to this matter. Please let me know if you need any further details from my side to assist with the investigation.
Now i m scared to add fund, i request a clearifcation!
Best regards,