Edit: I am informing anyone else who experiences the same thing, my money was returned to my account without any problems, I was able to withdraw successfully. Thanks Stake!
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Hello friends,
I played on Stake for the first time and made a profit, I withdrew it to the Gate TR exchange as tron, but the exchange directly blocked it without asking the source of the money, etc., and rejected the transaction. I opened a support request and it said that the money would be returned to the address that sent it to my wallet, that is, Stake's wallet, within 2-3 days. I connected to Stake live support and when the money left there, I was told that I had to send an e-mail to the stake team, so that the money could be transferred to my stake trx account. So, as you can see, a very exhausting and troublesome process began. Now, with your permission, I would like to ask you a few things;
1- After Gate TR refunds the fee to the sender, will Stake transfer this money to my game account without any problems?
2- If this money is transferred, live support said that it will consider the money as a new investment and that I have to make a new turnover, is there any way not to make this turnover? After all, the money has not been transferred to me and the exchange is sending it back.
3- If I have to turn it over, how do you recommend I turn the money over? Should I turn it over again in slot games?
Many thanks to everyone in advance.