I’m not a high roller like most here, I am gold vip. However, I’ve been on stake for two years. This last weekend for the first time ever, I had high enough wager to claim stream codes on Saturday. I opened my email Sun morning and update to your account, 7 day code ban!
Banned for 7 days. I haven’t ever claimed a code until now and that’s no codes, no signup bonus, no birthday bonus, no vip ladder emails not even a monthly or weekly for a year (I didn’t know about them).
Only answer I get is some generic answer about basically I’m up and not minus like I was for two years prior and a sad puppy meme from support, apologizing that they can’t help me it’s the marketing team decision. I am still shocked right now and a little mad.