I noticed that I did not receive the monthly bonus email in april.. I leveled up to plat 4 end of march and once I hit plat 4 I stopped getting the monthly emails. Then I begun to think, well maybe I am not getting the climbing the ladder bonus emails or any other random bonus emails so I reached out to support in may, several times in june and several times in july asking for a solution and to verify that no climbing the ladder bonuses had been sent bc I had not received a single one in 3 level ups well over a year. EACH TIME SUPPORT ASSURED ME THAT I WAS NOT MISSING ANY UNCLAIMED BONUSES AND NO CLIMBING THE LADDER EMAILS WERE SENT!!! ON COUNTLESS OCCASSIONS!! THEY ALSO SAY NOTHING IS WRONG ON THEIR END REGARDING THE EMAIL SETTINGS. I already informed them that I check with my email provider and they assured me everything was fine on the email side so I was at a standstill. I bugged my first host about the climbing the ladder bonuses and got the same answer. I was transferred to a new host and brought up the e-mail issue and he had me toggle the "receive marketing emails" from on to off, refresh, then from off to on then refresh. NOW this is where things get interesting, bc my new host actually looked into the "climbing the ladder email bonuses" with the marketing team and in fact, I HAD BEEN SENT 5 OVER THE PAST YEAR !!!, so on the 15-20 times I asked support they did not do their job. I want to give kudos and a shout out to that host here but thought better of it at the risk of potentially throwing the other host who "claimed to have looked into climbing the ladder emails" and did not. I did get a bonus of a few hundred for the sum of all of the email bonuses I have missed out on through 3 level ups over a years time!! That was nice, but it was not nice that it was rinsed that same day!!!
What bothers me here is that I DID NOT GET THE MONTHLY EMAIL FOR SEPT!! so this issue is ongoing.. I hope that marketing reads this and at the very least can do a test email with a bonus enclosed for all of the times I was given faulty info over a year's time or reach out to me directly to resolve this. I love stake, the brand the community ect but I really am taking issue with support, bc out of all of the agents and all of the times I asked, it is clear that not ONE of them actually checked with marketing and that is disappointing... I hope we get this email issue resolved ASAP.
Suggestion:
--------> Eddie, the expression goes, if "I had a nickel every time...."
--------------> You wanna know a cool way Eddie could make this right?? IF he put 500 usd into my vault for each time his support team dropped the ball and failed to do their job. I think it would surprise him to see just how many times I asked.. (Maybe a bonus amount each time I asked my first host)
----------------> Eddie that would be coolest and most generous resolution to this ongoing saga and of course fix the e-mail issue:)
🔍 Guess the Background 🖼️
Ends: 09/09/2025 @ 1.00 AM GMT
How closely do you look at the backgrounds of your favourite slot games? 🖼️
Based on the background above, can you guess which slot this is from? 🤔
Drop your guess below and flex your slot knowledge! 💬🎰
Drop your guess below 💬
Requirements:
Reply to this thread with your guess.
Include your Stake ID.
To have a valid entry, fill out this form, providing your details - HERE (A Google account is required to participate in this competition)
Prize Pool: $1,000
Distributed to 20 randomly selected winners who meet the above conditions.
How to Enter:
Reply with your Guess
Include your Stake ID
Prize pool distribution:
Complete the challenge within the next 5 days for a shot at the prize pool.
Winners are limited to 20.
IMPORTANT: Don’t miss out! Stay tuned for the official winner announcements so you can grab your prize before the link expires. Users will not be credited after the 3 month time period ends.
Stake.com users only ‼
Terms of Service – Competition:
For Full Terms of Service - Expand below Quote
Datsmeonhere got a reaction from sushilvicky in Staying Positive Even on Tough Days
Datsmeonhere got a reaction from IvanaBe in Staying Positive Even on Tough Days
