Hi @Ngoramto,
Apologies on the drawn out case and the inconveniences experienced.
We received an update regarding your deposit from our provider, and issue was successfully resolved. You have already received a message through live chat on the website about this, feel free to check it.
I understand that you waited an uncomfortably long time for this deposit, and after investigation, cause was a technical issue with the provider, which was eventually resolved. Going forward, we ask that when you submit a deposit for escalation, you only do it once and wait for our update. Submitting the same transaction over and over will unfortunately only slow down and delay the process.
We hope there will be no more issues of this kind in the future, and that your experience here on Stake remains smooth and free of delays.
If there's anything else that we can help you with, don't hesitate to contact us via live chat on the Stake.com. Our support team is available 24/7.
