Purelife93

Purelife93

Dear Community Manager, @BratislavK @DragoslavP @Edward I am writing to formally lodge a complaint against Moderator Aunya regarding their unprofessional behavior and unfair treatment on the forum. Here is the timeline of the issue: My Request: I requested a chat room migration to the Thai chat room as I have relocated to Thailand and wish to integrate into the community. Moderator's Response: Moderator @Aunya stated that only users with Thai KYC and a Thai ID can join. At the exact same time, I noticed my chat access was completely blocked without any valid reason. The Contradiction: I am actually a Thai citizen living in Bangkok and possess a Thai ID. However, instead of guiding me through the KYC verification process or asking for proof, the moderator chose to block me first. Furthermore, they have ignored my follow-up messages explaining my citizenship status. As a moderator, their role should be to assist users and provide clear instructions on how to complete verification, not to issue immediate chat bans arbitrarily. This poor communication and lack of support are disruptive to the community experience. I kindly request you to look into this matter, review the moderator's actions, and remove the chat block from my account so I can complete the necessary verification. Thank you for your time and assistance. Best regards, Purelife93

Purelife93

Hello, when will this promotion end? @DragoslavP Thanks

Purelife93

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Purelife93

Absolutely, but I don't think they'll care. If this problem isn't solved, it will be a major reason for me to leave this platform.

Yes, and the live support doesn't provide any details; this is clearly a sophisticated scam!

I need to publicly address an issue regarding a recent promotion I received. I was sent an official promotional email. I completed all the required conditions in good faith and made a deposit specifically because of that promotion. After waiting five days with no bonus credited, I contacted live support. Only then was I told that my account is “restricted from email promotions” due to an internal decision — with no prior notice, no explanation, and no warning. Let me be clear: If my account was not eligible, why was I sent the promotional email in the first place? You cannot send a promotion, allow a user to deposit based on it, and then later claim they are not eligible due to a hidden restriction. That is misleading at best and feels extremely deceptive. Support claims they cannot provide further explanation and that the decision cannot be changed. So customers are expected to just accept silent restrictions without transparency? This is not acceptable. I am requesting: A clear explanation of when and why this restriction was applied. Clarification on why promotional emails are sent to ineligible accounts. A proper review of this case by a senior team member. I am sharing this publicly because transparency matters. Users deserve to know where they stand before being encouraged to deposit money. I expect a fair and transparent response. @Edward @SanjaT @NikolaRa @DragoslavP @BratislavK

Purelife93

Purelife93

Purelife93

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Purelife93

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Cümleten Selamun aleyküm Stake : Purelife93 Aktif olarak stake'de oynuyor ve sohbete elimden geldiğince katılım sağlamaya ve moderatörlere bot avında yardımcı olmaya çalışıyorum 🙂 Canınız cehenneme multi ve bot hesaplar !. Botlar hariç mükemmel bir ortam var 🙂 Çekilişi düzenleyen 777Aldo abiye çok selamlar çok teşekkürler seviliyorsun abi ❤️ @Therewego @Ozerbank @boldest emeğiniz büyük

Hello, My Stake username is Purelife93. On average, I spend 10–12 hours on the chat every day and I actively follow conversations. I try to contribute positively to the community whenever I’m online. The job of a moderator is to maintain order in the chat, ensure that all users follow the rules, prevent spam and inappropriate messages, and help users when they need assistance. A moderator is responsible for keeping a fair, respectful, and enjoyable environment for everyone. I want to become a moderator because I genuinely believe I can contribute to supporting and guiding the community. I personally believe in fairness and I am confident that I can make balanced decisions without bias. I am currently not working in any other job, which allows me to fully focus on this position, and I truly want to take on this responsibility. I have never been warned, muted, or banned in the chat, and I have always respected the rules. I am available to work at nighttime if necessary and can adjust my schedule according to the needs of the team. Thank you for reviewing my application. I look forward to hearing from you through Live Support.

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