I was playing Stake original blackjack virtual. Had put $500 over the course of 30 minutes playtime into it. I got down to my last $100 placed a $75 main bet with a $25 side bet. I hit trip 8’s for a 500$ side bet and as soon as I hit that, I’ve never seen a message that popped up like it did saying system error, and completely crashed out my whole round. When I go to look at ID codes for support to get help, it is not showing up anywhere in past games. I tried to explain this to support and they continuously make me repeat myself over and over again saying I can find it in past games, but as I’ve stated, it is not there. I did not even get to finish the round or make a decision to hit split or stand. That was my first time ever hitting a big bonus side bet like that and the whole platform took all of my money and what I won refusing to help. After 15 minutes of talking to support they eventually had no response and closed my session chat with them. Been on the stake platform for over three years and never had this happen until now and it just goes to show how rigged these online casinos really are when you hit big bets. I fully recommend if you are on this to realistically, save yourself the trouble and time as well as losses and just delete your account. If you do some research online, you will see other people have had this issue as well and they refuse to do anything about it.
