Alpagu25

Thanks for the support, mate. It’s truly frustrating to see such a lack of interest from the live support and technical teams when the evidence is crystal clear. The math simply doesn’t add up, and they are ignoring the blatant discrepancy. Here is the undeniable reality I’ve presented to them: Total Raw Wager (1x): $15,500 (Confirmed by system). Boosted Wager (2x): $7,570 (Confirmed by Agent Robert). Actual Progress Increase: Only $13,237. How can someone wager $15,500 in raw volume and only see a $13,237 increase in their VIP bar? Especially when half of that wager was on 2x boosted games! This means they have not only failed to apply the 2x multiplier but have also deleted about $2,000 of my regular 1x wagering from the progress calculation. The 'investigation is finished' excuse is just a way to avoid fixing a technical bug. It’s disappointing that a loyal player at 95.63% Gold is being blocked from Platinum I by a simple addition error that the technical team refuses to acknowledge. I’ve sent a formal email to support with all these proofs, and I expect a senior moderator to intervene. @Steve @Jayson — please look into this manual calculation error. Numbers don’t lie, but the current system does

Dear Stake Community and Moderators, I am opening this thread because Live Support has repeatedly closed my tickets despite clear mathematical evidence of a technical bug in my VIP progress. I am currently at 95.63% Gold, and this error is directly preventing me from reaching Platinum I. Here is the full timeline and the proof of the error: 1. The Starting Point (April 14th): On April 14th, my total VIP progress stood at $216,000. (I have internal logs/records of this). 2. The Activity (Past 3 Days): In the last 72 hours, I wagered a total of $15,500 (This is my raw, 1x wager visible in my statistics). Part A: ~$7,570 of this was on "2x VIP Progress" boosted games. Part B: ~$7,930 of this was on regular 1x games. 3. The Mathematical Reality (What should have happened): If the system worked correctly, my progress increase should be: From Boosted Games: $7,570 x 2 = $15,140 From Regular Games: $7,930 TOTAL EXPECTED INCREASE: $15,140 + $7,930 = $23,070 EXPECTED FINAL PROGRESS: $216,000 + $23,070 = $239,070 4. The Bug (What actually happened): My current VIP progress is only $229,237. Total actual increase: $229,237 - $216,000 = $13,237. 5. The Support's Contradiction (The "Robert" & "Oyku" Issue): Support (Agent Robert) admitted that I wagered ~$7,570 on 2x games and claimed that "doubling this results in $15,500, which is applied to your VIP bar." This is a massive logical fallacy because: If they only applied $15,500 to my bar, it means they COMPLETELY DELETED my other $7,930 worth of regular wagering from my VIP progress. Even worse, my bar only moved by $13,237, which is even LESS than my raw 1x wager of $15,500. The system is failing to combine regular wagers and 2x boosted wagers correctly. It seems like one is overwriting the other, or the multiplier is simply not triggering while simultaneously "eating" part of my raw wager. I have been a loyal player (Alpagu25) and I am very close to my next rank. I am not asking for a favor; I am asking for my rightful mathematical progress to be added to my account. Please have a Senior Moderator or Technical Lead manually review the logs from April 14th to April 17th. There is a clear $10,000+ USD discrepancy in my VIP progress bar. Username: Alpagu25

Merhaba, Hesabımdaki VIP ilerlemesiyle ilgili ciddi bir tutarsızlık fark ettim ve bunun için manuel olarak inceleme talep ediyorum. Özellikle bir haftadaki verilerim, sistemin 2x çarpanlarını VIP barıma yansıttığını kapsamlı olarak kanıtlıyor. Güncel Verilerim: 14 Nisan 2026 tarihindeki ilerleme: ~216.000 USD Son 3 gündeki toplam çevirimim (Bahis): ~15.500 USD Şu anki toplam VIP ilerlemesi: 229.237 USD (Görselde sabittir). Bu rakamlar gösteriliyor ki; 15.500 USD'lik çevirim VIP barıma sadece 1'e 1 oranında yansımış. Oysa bu çevirimin yaklaşık 7.570 USD'lik kısmı '2x VIP Progress' etiketi olan oyunlarda gerçekleştirildim. Eğer bu çarpan çalışsaydı, şu anki ilerlemenin 238.000 USD civarında olması gerekiyordu. Şu anki tablo 2x'ten gelen 1 maçta bile ilerleme yok. Ayrıca bu durumun yeni fark etmiş olmasıyla birlikte, geçmiş aylarda 2x ilerleme çevirimlerinin de barıma doğru yansıyıp yansıması konusunda ciddi şüphelerim var. VIP seviye atlamama (Platin I) bu kadar az kalmışken (%95,63), bu teknik hata nedeniyle hem hak ettiği seviyeye geçemiyorum hem de seviye atlama bonusu ve güncel Yeniden yükleme miktarlarından mahrum kalmakum. Taleplerim: Son 3 günde 2x çarpanlarının kontrol edilerek eksik olan ilerlemesinin VIP barıma eklenmesini, Hesabımın genel VIP ilerleme geçmişinin teknik ekip tarafından geçmişteki 2x çarpan hatalarının tespitini rica ediyorum. Kullanıcı Adı: Alpagu25 Rakamlar arasındaki bu net uyuşmazlığın 'hata yok' denilerek geçiştirilmemesini, konunun uzman bir birime aktarılmasını bekliyorum.

Hello Stake Community and Moderators, I am writing this to report a significant discrepancy in my VIP progress calculation. I have already contacted Live Support, but unfortunately, I received a generic response stating "there is no issue," despite the numbers clearly showing otherwise. The Situation: Weekly Wager: 15,400 USDT VIP Progress Increase: Exactly 15,400 USDT The Problem: A vast majority of this volume was generated on games explicitly labeled with the "2x VIP Progress" (2x Speed) tag. Technical Discrepancy: If the 2x multiplier were functioning correctly, my VIP progress should be significantly higher than my raw weekly wager. Currently, the system is calculating my progress at a 1:1 ratio, completely ignoring the 2x multiplier of the promotional games I played. This error is preventing me from reaching my next VIP level, which directly affects my Level-Up bonuses and daily Reload amounts. I am losing potential value every hour this remains uncorrected. I kindly request a moderator or a member of the VIP team to manually review my recent gameplay history and adjust my VIP progress to reflect the 2x multipliers as advertised. Username: Alpagu25 On April 14th, my total wager was 216,000 USDT. In the last 3 days, I wagered an additional 15,500 USDT, mostly on 2x VIP Speed games. Currently, my total progress shows only 229,500 USDT. This means even my raw wager isn't fully reflected, and the 2x multipliers are completely missing." Support claims that 7,570 USDT of my wager was calculated as 2x. However: Starting Progress (April 14): 216,000 USDT Total Wager: 15,500 USDT Current Progress: 231,500 USDT As you can see, 216,000 + 15,500 = 231,500. This is a 1:1 reflection. There is ZERO extra progress from the 2x multiplier. The math doesn't lie. Support is providing incorrect information."

Alpagu25

Alpagu25 🫶🔥