I finally reached Platinum VIP4 after a long and consistent grind - and was told I'd receive a "nice bonus" by Stake support. Instead, I was given a reload of just $38, which is less than what I got at VIP3.
I reached out to support, my assigned host (Thomas), and now another agent (Bojan) is “checking my account.” Still, no bonus and no proper answer.
Meanwhile, this official forum post from Stake staff clearly says the VIP4 bonus is $1,600:
🔗 https://stakecommunity.com/topic/66708-if-i-go-vip-iv-what-bonuses-will-i-get-and-how-many-reloads/
So… what's going on? Has the bonus structure changed? Was I missed?
I'd just like a clear, honest answer. Anyone else had the same experience recently?