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Hi @NemanjaPi thank you. It just amazes me that it takes coming to the forum to resolve these types of issues, because of how incompetent live support is. I don't mean to be harsh, but they made baseless and false claims, which they were unable to prove. Feel free to lock this topic, it is resolved now, thank you.

I often see people writing in the forum complaing about an issue, and then the top comment is always "just contact live support" - and I agreed with this, up till now. I decided to particiate in this promotion: I deligently fufilled the requirements, which were to "Win three bets on Wheel with a 49.50x multiplier (Risk: High and Segments: 50)". Here is my answer, casino:366773986213 casino:366774521339 casino:366774949151 When the bonus code didn't work at first, I thought it was a glitch, however, upon contacting live support, they say I am not eligible. Each time I ask why, they avoid the question. I am DISGUSTED at how useless and pathetic live support are. Here are screenshots of the interaction: @AleksandarG please tell me why my bet doesn't qualify, and what I'm doing to act in "bad faith" - how can your team accuse players of something and not provide any reasons or proof? Wtf is this??