I want to share my story, which might make you think twice about loyalty to betting platforms.
For the past six months, I’ve been actively using Stake, mainly betting on tennis, and was just $250,000 away from Platinum 4—so close to VIP status and big bonuses. I invested a lot of time and money, promoted Stake among friends, and truly believed it was the best place for betting.
But here’s what happened: I received my monthly bonus, placed it on Team Liquid with odds of 1.01, and they lost unexpectedly. Right after that, I asked support how much was left to reach the next VIP level—anyone in support can check the chat history and see I regularly asked about my progress, as I was focused on reaching my goal.
For the first time ever, a consultant asked about my recent gameplay. Honestly, after losing such a “sure” bet, I joked about being “down bad” just to try getting a bonus from support—even though I knew it wouldn’t work, I just wanted to cheer myself up a bit. But instead of understanding, support suddenly decided to ban my account permanently, with the option to request unbanning only after six months—by which time the tennis season will be over.
Now I lose not only the chance to bet on Wimbledon, but also all the bonuses I was supposed to get in July for my activity in June. Support just says it’s their “care” policy, but it feels like an unfair decision made without a valid reason.
Has anyone else had a similar experience? I feel like everything I worked for was destroyed in an instant, just because of a misunderstanding with support. Let’s discuss—maybe together we can find a solution!
I mean, I bet team Liquid map hcap pre-match, but at some point odds were 1.01 for that, but nvm, WHAT THE F?