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I started playing at Stake over 3 years ago, I am platinum 6 and have never really had any problems on Stake until now.
The reason I have had Stake as my favorite casino is because of the promotions and challenges they have, they are fun to play and even though they can cost a lot to complete I still enjoy it more then just playing random games, I still play a lot of originals, new slots and do a lot of sportbets too so I don't only play for promotions.
Level up, Stake vs Eddie, Reel Rumble, Chaos Collector, Original Ascent challenges are all fun to compete in but now Stake won't let me play them anymore.

Today I recieved an email from Stake saying that I will not be eligible for Stake Casino & Sportsbook promotions anymore.
I have also seen that many other players have recieved the exact same email today.
I completed the Stake vs Eddie challenge for last week and now today they removed me from the winning list and won't pay me the winnings.
I have also completed the Level up and the Original Ascent challenge, and I guess they will not pay me for that either.
Other then that I have spent a lot of time and money on the Reel Rumble challenge and the Nolimit Miles High challenge which I won't get paid for either now I guess.
So that will be around $1500 in prizes they will just take away from me without even thinking about how much it have cost me to play them.

I have never abused any promotions, I always follow all the rules for them and I only have 1 account on Stake and there is no help to get from anyone it seems like.
My host said she can't help me with this since it's completely out of her jurisdiction.

I'm asking you @AleksandarG @MladenS @NatasaC can you please tell me why I won't get the prizes for challenges I completed before getting this email?
And who can I talk to that will tell me why they won't let me participate in any promotions anymore? and please don't tell me to talk to live support, they do nothing.

Please give us some help and answers on this / SwePokerNinja

 

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