MarkoDm

Let's go, Nuggets!

Hello. According to our basketball rules, regarding player props markets, if the stated player, in your case, Viktor Wembenyama, logs court-time according to the official tournament website (e.g., NBA.com for NBA), all bets will stand. Regardless of whether the bet was placed on a specific quarter, half, or the game itself, Wemby played for 20:39 and had 22 points, 9 rebounds, 2 assists, and 2 blocks. Therefore, all bets on him are settled based on those stats. https://stake.com/policies/sportsbook#Basketball Let us know if you need anything else.

Cricket

The Nuggets!

The odds provider had an incorrect settlement in the cricket match between Australia and Bangladesh, but they adjusted it later, so the bet was active again from that moment. However, when such an adjustment is made, bets with many undecided markets remain labeled as losing bets until all the markets from the bet slip are settled. So, any won bets will be labeled as an 'adjusted bet' and paid out accordingly, while the losing bets will remain settled as a 'loss'. Apologies for the inconvenience.

SRL Cricket, or Simulated Reality League cricket, is a fully computer-generated cricket simulation.  It mirrors the action of real matches by using advanced algorithms, artificial intelligence (AI), and extensive historical match data to create virtual games played ball-by-ball.  Real teams and players are represented virtually, acting in ways that reflect their real-world performance, and these simulations use historical statistics, sometimes spanning hundreds of matches, to determine outcomes, rather than relying on actual match results.  You may track all SRL cricket matches via the link below:  https://sportcenter.sir.sportradar.com/cricket-lmt  If you have other questions, please let us know.

SRL Cricket, or Simulated Reality League cricket, is a fully computer-generated cricket simulation.  It mirrors the action of real matches by using advanced algorithms, artificial intelligence (AI), and extensive historical match data to create virtual games played ball-by-ball.  Real teams and players are represented virtually, acting in ways that reflect their real-world performance, and these simulations use historical statistics, sometimes spanning hundreds of matches, to determine outcomes, rather than relying on actual match results.  You may track all SRL cricket matches via the link below:  https://sportcenter.sir.sportradar.com/cricket-lmt 

Your bet has been settled now. Sorry for any trouble this may have caused.

Yes, you can.

Yes, you're allowed to share your bet slips.

Tell us what bothers you so we can explain it to you.

I am pretty sure that you didn't understand my point here, but never mind, it's okay. Second, we're not trying anything here, as you're the only customer complaining about this match, since other bets were settled the same way as yours, and no one had any complaints. Those screenshots were used as an example. I didn't say they represent the match in question. They were only used as examples.

You can see that below: In matches where there are 9 scheduled innings, unplayed innings are crossed with x, as you can see below: As for that scoreboard from Stake, those gadgets are not provided by Stale, nor are we responsible for the data displayed on them. That's stated in the rules as well.

My apologies, they were live bets indeed, but that doesn't change the fact that the match was scheduled for 7 innings. A baseball match is usually scheduled for 9 innings, but in some instances, can be scheduled for anywhere between 5 to 8. Matches don’t need to play for the full number of scheduled innings for the result to be considered official.

Hello, @Galchenyuk94. According to the official website of the competition, the match was indeed scheduled for 7 innings, as you can see below: Considering that your two bets were pre-match bets, they've been settled according to the final score, and both were correctly settled as losing bets. As for this, the gadget below, please note that the Stake sportsbook contains content provided by Third Party Providers. This includes information related to sports scores and analytics. Stake is not responsible for, does not endorse, and makes no representation either expressly or impliedly concerning the Third Party Content provided on our platform. You rely on Third Party Content completely at your own risk, as stated in our sportsbook rules.  https://stake.com/policies/sportsbook#General