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@NatasaC Unfortunately i did not get any email, the last email i got was 23 march for post monthly bonus. Can you tell me if its for 7 days or forever not eligible. The support just tells me this: "Sadly our teams decision was that you are not eligible for these forum challenges. Unfortunately we don't have the insight in the reasoning behind this and we don't have any additional information on that matter. Hopefully you will be eligible for some of our upcoming bonuses and promotions."

For me the same happen today i cant claim. I was enjoying these challenges every week playing them with my girlfriend and now the support tells me i am not eligible anymore. I did all correct even did the level 2 verification. Is it if you win too many challenges they dont let you participate anymore? This week i deposit just for the challenges loose money was so haapy i achieved them and kept the winning bet ids and counted on getting some money back from the prize pool. 😐 But no information at all why not eligible anymore, how do i know if i e eligible for next weeks challenge? I just play and loose money and if the challenge are done no prize money?

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