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We users consider betting statistics, such as obtaining drop codes, to be important information. However, there are discrepancies between the statistical information that can be requested via email and the statistical information stored internally, resulting in disadvantages in promotions and other activities. Therefore, I would like this error to be resolved.

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Dear Community Management Team, I am writing to propose increasing the number of moderators for the Japanese community chat. Currently, we have three Japanese moderators. While they do a great job, there are inevitable gaps in moderation—especially during the late-night hours in Japan (JST). Since they have their own daily lives, such as work and sleep, there are several periods when no Japanese moderator is online. In the past, there have been many instances where aggressive behavior or inappropriate posts occurred during these "late-night gaps." When this happens, healthy users (including myself) have often had to reach out to English moderators or Community Managers for immediate help because a quick response wasn't possible within the Japanese channel. Therefore, I suggest adding 1 or 2 more moderators to the Japanese team, specifically to cover these vulnerable time slots. This would significantly reduce the "unmoderated" hours and help maintain a safe, healthy environment for everyone in the Japanese community. Thank you for your time and for everything you do to support us. Best regards, Sattin

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