Fabrizio

Unfortunately, I have the same problem; I think they have been doing this with quite a few people lately. I have sent bills, bank statements, a donation letter, invoices paid by my clients, and correctly credited to my bank account, all in PDF format, but also photos taken with my cellphone of the original documents. Everything has been consistently rejected. I have been sending any document in my possession for a full 7 hours now: electricity and gas bills, bank statements, various letters, all of which clearly show my name, surname, and address. Why do they continue to reject them? I upload the bill, and they reject it saying they want one from the last three months. Then they want it in PDF format, and later a photo taken with my cellphone. I think they are making fun of me.

Unfortunately, I have the same problem; I think they have been doing this with quite a few people lately. I have sent bills, bank statements, a donation letter, invoices paid by my clients, and correctly credited to my bank account, all in PDF format, but also photos taken with my cellphone of the original documents. Everything has been consistently rejected. I have been sending any document in my possession for a full 7 hours now: electricity and gas bills, bank statements, various letters, all of which clearly show my name, surname, and address. Why do they continue to reject them? I upload the bill, and they reject it saying they want one from the last three months. Then they want it in PDF format, and later a photo taken with my cellphone. I think they are making fun of me. They just rejected all the documents, and this time... they asked for all these. They are really ridiculous.