How can you lose your bet even if you won it

[MariusSAF]

casino:261813354425

So I play most of the times originals. A lot of Hi Lo especialy. I got a lot of bad ripps like 4 Acces back to back on 100 euro bet or 4 Kings back to back and affcorse everytime I press low but this is something new. I lost a bet even tough after a 6 I pressed high and It came a 6 . 

The question its why? If its a glitch what if the glitch happens every time i lose ?

 

 And this is the response I get from support 

 

And after i sent a email at [email protected] this is what i got 

 

 

[juras]

I can assure you , Marius is not using any scripts or bots, I doubt he  is enough tech savvy to install google chrome by himself.

And the way support answers is not only condescening and with prejudice,   its just disrespectful. 

 

Shame on you Stake. Fallen so low

[silversqueak]

The way stake support has responded to you is ridiculous. Anyone can check for themselves in stakes OG hilo game that there is NO option for just "higher" when its a card other than an ace. Its ALWAYS "higher or same" so the fact that the game gave you a loss when it was another 6 which is "same" is really terrifying. This means that the game can give you a faulty result and record that as a loss. So how many times has this happened to all of us???? With tens of thousands on the line in these games, how can we trust stake's results now???

Utterly frightening and disgusting!

 

P.S. If stake support wont address this honestly then someone should inform ask gamblers about it and get the ball rolling. This is really bad.

[Moe_stake]

Yeah just show them, shameful.

[DrYoGi]

Bad luck 🍀 

[juras]

halo @Stake Casino any update on this? you should go to marius, apologize, return this bet to him and semd support on mandatory behavior training

[liobkia]

Wtf stake, just take responsability for this. 

[MariusSAF]

@juras back to inquisition times when you get hanged with no trial on your own money

[Jjdjjdjms]

Curious, what’s the multi for “only up” on a six vs “up or same” on six. 

[fabinhoshow]

bad one