Withdrawal in local currency and support pending for more than 28 hour

[itsalphaese]

Hi Team,

Yesterday, I made 3 withdrawals of ₹25000, ₹15000, ₹30000 within a span of 10-15minutes. I received the first two transactions ₹25000 and ₹15000 almost immediately in my bank account. The ₹30000 transaction shows successful but it's been 27 hours and I still haven't received it in my account. I have reached out to support but to no avail, nobody even responds to the messages, i'm very disappointed. 

Amount of Withdrawal : ₹30,000.00
The Transaction ID for the withdrawal is : 2083198718

It's been more than a day and I am still yet to receive the funds. Live support is not even responding to my messages even after being an entire day of messaging them.

Please help out and retrieve the funds as I don't know why it's taking so long when it's always been instant and immediate.

Thanks and regards!

[SanjaT]

Hello there @itsalphaese,

thank you for reaching out to us.

Please allow us some time, and Support agents will contact you back as soon as possible.

Kindly do not send more than one message, since one is enough, more than one message only increase the number of tickets, and therefore increase waiting for the response time.

Thank you for your patience. 

Best regards,

Sanja