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VIP promotion not getting paid out correctly


Andreag89

Featured Comment

Posted

Hi @SanjaT @AleksandarG

just wondering why is this not being paid out correctly?

IMG_6205.thumb.jpeg.75d1ffb7f26449fc1be51b1ce2a0a052.jpeg
 

IMG_6206.thumb.jpeg.90bd10403cdf474ada019e6c7c750272.jpeg

The game is not Outsourced, the multiplier is over 100x and the bet size is way more than the 0.2c requested by the promo.

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So why am I getting no payout whatsoever from this promotion? 
 

 

  • Community Manager
Posted

Hello @Andreag89,

image.png

As you can see from the picture above, to be eligible for this promotion, you have to play slots that are from the 3rd party provider. You have played Tome of Life, which is a Stake original, and originals are not eligible for this promotion.

Please read the rules more carefully.

Best regards.

Posted
6 minutes ago, NikolaRa said:

Hello @Andreag89,

image.png

As you can see from the picture above, to be eligible for this promotion, you have to play slots that are from the 3rd party provider. You have played Tome of Life, which is a Stake original, and originals are not eligible for this promotion.

Please read the rules more carefully.

Best regards.

Thanks for the explanation, so basically you just changed another rule on a forum promotions to reduce even further payouts to players. Fine by me but your taking away too much and giving back less and lesser over time… 

  • Community Manager
Posted

This rule was always here, and it hasn't been changed at all. 
It has never been changed because there are other promotions that include Stake originals, like Royal Club of originals and VIP originals promotions.

That is why The Return of the King never included any Stake originals games for eligibility.

Posted

Oh thanks for that specification really, I thought I was hallucinating, you know, I’ve been paid out already for this and even in 2022 in other promotions….

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Posted
5 hours ago, Andreag89 said:

Hi @SanjaT @AleksandarG

just wondering why is this not being paid out correctly?

IMG_6205.thumb.jpeg.75d1ffb7f26449fc1be51b1ce2a0a052.jpeg
 

IMG_6206.thumb.jpeg.90bd10403cdf474ada019e6c7c750272.jpeg

The game is not Outsourced, the multiplier is over 100x and the bet size is way more than the 0.2c requested by the promo.

IMG_6163.thumb.jpeg.f23cdefe09ac9b949d600eeb958fdefc.jpeg

 

So why am I getting no payout whatsoever from this promotion? 
 

 

Well it's funny you brought that up considering the latest winner for the giveaway was I believe a .20 cent bet yet they say that it's about people who try bigger bets.  So I got 4 dollars for a 10 dollar bet while a .20 cent bet gets 600 that's so nice

6 hours ago, NikolaRa said:

Hello @Andreag89,

image.png

As you can see from the picture above, to be eligible for this promotion, you have to play slots that are from the 3rd party provider. You have played Tome of Life, which is a Stake original, and originals are not eligible for this promotion.

Please read the rules more carefully.

Best regards.

Explain why you have the line in that if people want to bet .10 and .20 there's other challenges for them but when people that bet 10-20 for challenges like this they get less because someone with a .20 bet gets a higher multiplier?  It defeats the purpose of the promotion if you don't value the higher bets you're striving to get.

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