Not Receiving any emails from Marketing Team

[Computer]

Hello guys it's almost over 1 month now and i am not receiving any promo emails from stake marketing team and even the monthly and post monthly bonuses not getting to my linked stake email. i talked to support for 3 to 4 times and they just repeating same thing again and again that no issues from there side and i did all things on my side but it's not fix.

 

i claim monthly and post monthly from telegram but i am missing up a lot of promo emails for over 1 month now. 

 

Are any of you facing same issues?? please drop your comments and if anyone know technical stuffs how to resolve this issue please share. i am using gmail account. i am subcribed to stake emails.

 

 

[nicomar97]

This has been happening to me for a long time now. You simply have to adapt to the unfairness of Stake. There is no reason why we can receive this rejection. We are victims of the system

[Computer]

1 hour ago, nicomar97 said:

This has been happening to me for a long time now. You simply have to adapt to the unfairness of Stake. There is no reason why we can receive this rejection. We are victims of the system

Oh I see 🙈 I am platinum 2 

But what's your vip rank? Not receiving monthly bonuses but claim from telegram?

[mrdogecoin]

i Receiving e-mail but not bonus only marketing (platinum 3)

[Computer]

19 hours ago, mrdogecoin said:

i Receiving e-mail but not bonus only marketing (platinum 3)

damn 

[Kituna]

I wrote about this many times on forum. I stopped receiving any mails from stake from January this year. After 3 hours hard conversation with support  they told me marketing team decided to block all emails to me and they can't tell me why. So i suppose you have the same issue.

[Computer]

17 hours ago, Kituna said:

I wrote about this many times on forum. I stopped receiving any mails from stake from January this year. After 3 hours hard conversation with support  they told me marketing team decided to block all emails to me and they can't tell me why. So i suppose you have the same issue.

Exactly man but now stake support not replying me. This is what they respect old players like me we are supporting stake from 2017 or before that in PD.

 

i hope my friend @Stevewill review this with stake team. 

[stunkie3]

same problem

[Computer]

19 hours ago, stunkie3 said:

same problem

wow and support not replying now

 

i don't know what's happening ok

[Spanishpeter]

Same for me since over an year. Active playing & plat3!!!

[Computer]

1 minute ago, Spanishpeter said:

Same for me since over an year. Active playing & plat3!!!

what support said or not replying you like me? without any reason it's sucks

[Spanishpeter]

Just saying its not on their end hahaha and i contacted gmail they said its not on their end aswell xd

[Computer]

Just now, Spanishpeter said:

Just saying its not on their end hahaha and i contacted gmail they said its not on their end aswell xd

haha yeah last time they told this and the never reply me.

well that's bad and it well lower their rating. There is other good casinos as well 

[Shig84]

I'm the same too, but I still receive emails (marketing? Email maybe,  but without any bonus) so I don't know why I'm not getting any for things like monthly etc.

[Computer]

On 10/23/2024 at 3:27 PM, Shig84 said:

I'm the same too, but I still receive emails (marketing? Email maybe,  but without any bonus) so I don't know why I'm not getting any for things like monthly etc.

what VIP rank you are?

[JericoZ]

I recieved bonus on email twice (Oct16 & Oct 22) both $15 

 

Thanks @Stake Casino

[Danyo05]

I received a lot of Mails usually now when im 6k in loss for the month im Not getting anything 🙈

[sun0707]

I received only Diwali celebration new games slots but no any bonus.

[Perminder]

pata ni kya hi chahte hai ye iss baar

 

[Shanaya24]

they are not interested in bonus for active players. They want winning back players from lapsed accounts. They hired Enteractive last february with a massive win back campaign. 

 

[radaa22]

Hi,

I completely understand your frustration with not receiving promotional emails and bonuses. I've faced similar issues before, and sometimes the solution is simple. Here are a few steps you can try:

Check your Spam folder: Sometimes, emails may end up in this folder.

Add the Stake email address to your contacts: This can help improve email delivery.

Check your subscription settings: Make sure you are subscribed to all types of promotional emails.

Try using a different email address: If the problem persists, consider using another email address.

If these steps don’t work, you might want to reach out to support again and explain the situation in detail. I hope your issue gets resolved soon!

If you have any other questions, feel free to ask.

 

[Computer]

3 hours ago, JericoZ said:

I recieved bonus on email twice (Oct16 & Oct 22) both $15 

 

Thanks @Stake Casino

which platinum account?

[Nasutor]

Vom Marketingteam erhalte ich auch keine Bonus-Mail, habe noch nie eine Bonus-Mail bekommen. Aber ich sehe andere, wie sie im Monat zwei- bis dreimal je 100 Euro Bonus-Mail bekommen.

[Computer]

41 minutes ago, radaa22 said:

Hi,

I completely understand your frustration with not receiving promotional emails and bonuses. I've faced similar issues before, and sometimes the solution is simple. Here are a few steps you can try:

Check your Spam folder: Sometimes, emails may end up in this folder.

Add the Stake email address to your contacts: This can help improve email delivery.

Check your subscription settings: Make sure you are subscribed to all types of promotional emails.

Try using a different email address: If the problem persists, consider using another email address.

If these steps don’t work, you might want to reach out to support again and explain the situation in detail. I hope your issue gets resolved soon!

If you have any other questions, feel free to ask.

 

can you guide me how to set up the (Stake email address to your contacts) and Check your subscription settings??

 

[radaa22]

"Of course! As a fellow player, I’d be happy to help you. Here are the steps you can follow to add the Stake email address to your contacts and check your subscription settings:

Add the email address: Go to any email from Stake in your inbox, click on the sender's name, and select 'Add to Contacts'.

Check your subscriptions: Log into your Stake account, look for the subscriptions section in the account settings, and make sure you are subscribed to all promotional emails.

If you have any further questions or need more assistance, feel free to ask!"