Roula Posted October 20, 2024 #1 Posted October 20, 2024 what if i forgot to claim last bday bonus and my account wasnt verified level 2 kyc during that time..but now it is verified and can i claim now ?
ralfonso Posted October 21, 2024 #5 Posted October 21, 2024 You could not recieve an email with bday bonus if you weren't level2 verified. If you're verified now then you have to wait until next bday 😂
Prof35 Posted October 21, 2024 #6 Posted October 21, 2024 I've been like that before. Complained to have it resolved manually but to no avail. probably have to wait until your next birthday. what a pity
Seneel Posted October 24, 2024 #9 Posted October 24, 2024 No sir. You need to verify first your account before getting that bonus.
Dario92 Posted October 24, 2024 #11 Posted October 24, 2024 El 20/10/2024 a las 19:10, Roula dijo: ¿Qué pasa si olvidé reclamar el bono del último cumpleaños y mi cuenta no estaba verificada en el nivel 2 de KYC durante ese tiempo... pero ahora está verificada y puedo reclamarla ahora? No tengo idea
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