Why does the moderator not act if we inform him of a violation?

[z60]

For the third time, your mediator sees the insult directed at me and remains silent or ignores the matter. Is this pride on his part or because I am informing you of what is happening and he is upset about it?

There was spam in the chat, so I reported it and said: Why don't you act? He told me: Leave the management work to management. After that, he assaulted two people via chat and did nothing to them. He just told me to do what you want and call it what you want? Is this a challenge or what rights do I have?
I didn't get anything out of my head.
Everything is recorded and explained in the chat. Please do the right thing about this. He does not know the Arabic language well

This same person has been talking for how many days about losses and the site is a scam and no one else has anything to do with it? Because I report him, would the mediator be upset? Are they friends or does he have powers that we don't?

@SanjaT @Bojana 

[Leeimoun]

i don't think moderator speaks arabic

 

[yosrback]

First things first, the user "Kuwaytgambler" recently lost a massive deposit, which understandably caused him to go into a rage for a few minutes. The moderator, Tracer, handled the situation professionally and issued a warning. After receiving the warning, Kuwaytgambler apologized, saying, "I'm sorry, guys." However, another user, "z60," then stepped in and started targeting the moderator with baseless accusations of a personal attack. It became evident that z60 was attempting to create a negative impact on the Arab community without any valid reason. This raises the question: why is z60 trying to do this?