Muted

[Seneel]

Did anyone experience here getting muted by mistake? I think I got muted by mistake. How to solve this problem? I already sent appeal but no one respond. I already sent messages to stake support but they said Moderator is the one handling this issue. 😭😭😭😭

[BratislavK]

Hello @Seneel

Thank you for reaching out.

If you believe you were muted by mistake, you need to submit an appeal, which you have already done, and then wait for the moderator who muted you to respond. Please remain patient, and the moderator responsible for your mute will get back to you as soon as possible

Regards,
 @BratislavK

[Seneel]

7 minutes ago, BratislavK said:

Hello @Seneel

Thank you for reaching out.

If you believe you were muted by mistake, you need to submit an appeal, which you have already done, and then wait for the moderator who muted you to respond. Please remain patient, and the moderator responsible for your mute will get back to you as soon as possible

Regards,
 @BratislavK

Need to wait for how long? 

[BratislavK]

Hello @Seneel

I can't say for certain when the moderator will return, but I assure you that you won't have to wait too long.

Thank you for your patience.

 @BratislavK

[Seneel]

1 hour ago, BratislavK said:

Hello @Seneel

I can't say for certain when the moderator will return, but I assure you that you won't have to wait too long.

Thank you for your patience.

 @BratislavK

Okay sir thank you 

[Seneel]

8 hours ago, BratislavK said:

Hello @Seneel

I can't say for certain when the moderator will return, but I assure you that you won't have to wait too long.

Thank you for your patience.

 @BratislavK

Okay sir thank you 

Hello sir. It is already 10hours but the mod who muted me still doesn't respond on my appeal. Please help me

[NatasaC]

Hello @Seneel

 

It may take up to 24 hours until the moderator who muted you answers your appeal.

Thank you for your patience.

 

Best regards,

NatasaC