t30d0r Posted March 16, 2025 #1 Posted March 16, 2025 (If you deleted this again, I’m gonna screenshot it and make a big post on reddit, accept criticism) It really seems like the quality of support has declined recently. Many people are reporting extremely long waiting times for KYC verifications, account suspensions, and denied withdrawals—often without a clear explanation. The Responsible Gambling support, in particular, appears to be very slow, and many players feel ignored. On top of that, live support often provides only generic responses that feel like automated standard phrases—almost as if they were generated by AI like ChatGPT. Individual issues are rarely addressed properly, and most replies seem like simple copy-paste messages. What has your experience been like in the past few weeks? Have you faced similar issues with support? sumittttt34 1
Community Manager SanjaT Posted March 16, 2025 Community Manager #2 Posted March 16, 2025 Hello there, Thank you for reaching out to us. Your posts are getting removed because you are spamming multiple Forum topics with the same replies. You are waiting because the procedure which you initiated is serious, and your case must be thoroughly investigated before you potentially can use our platform again. Thank you for your patience. Kind regards,
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